IT Infrastructure as a Service (IaaS)

Servers, storage, networking (cloud, hybrid, on-prem)

Bundled with monitoring, backups, DR

Value: Zero capex, predictable monthly cost

Managed IT Services (MSP-as-a-Service)

End-user support (Helpdesk L1–L3)

Patch management, device management, asset tracking

SLA-based service tiers

Value: Clients outsource IT headaches completely

Cloud Services as a Service (CaaS)

Cloud migration (Azure, AWS, hybrid)

Cloud cost optimisation & governance

Backup & Disaster Recovery as a Service (BaaS/DRaaS)

Value: Secure, compliant cloud adoption

Cybersecurity as a Service (CSaaS)

SOC-lite monitoring

Endpoint protection, email security, firewall management

POPIA, ISO 27001, cyber-risk reporting

Value: Enterprise-grade security at SME pricing

ERP as a Service

Hosted + supported)

Finance, HR, Procurement, Inventory

Ongoing upgrades, support, training

Value: One system, monthly subscription

Digital Workplace as a Service

Microsoft 365 licensing + configuration

Teams, SharePoint, Intune, Exchange

User onboarding/offboarding

Value: Productivity without IT complexity

Application Management as a Service

Hosting, support, updates for business apps

Custom apps included

Value: Systems run without internal dev teams

ICT Governance as a Service

COBIT, CGICTPF alignment

ICT policies, charters, annual reviews

Board-level reporting dashboards

Value: Governance without hiring a CIO

POPIA & Data Protection Officer (DPO) as a Service

Appointed DPO

Compliance audits, training, incident response

Annual compliance certification

Value: Legal protection + reputational safety

Risk & Compliance as a Service

ICT risk registers

Third-party risk assessments

Continuous compliance monitoring

Value: Regulators satisfied, risks controlled

CIO / CTO as a Service

Strategic ICT leadership on retainer

Architecture, budgeting, vendor management

Digital transformation roadmaps

Value: Executive capability at a fraction of cost

Project Management Office (PMO) as a Service

Project governance, reporting, controls

PMI-aligned methodologies

Multi-project oversight

Value: Projects delivered, no chaos

Process Improvement as a Service

Process mapping (AS-IS / TO-BE)

Lean, automation, optimisation

Quarterly improvement cycles

Value: Efficiency gains without consultants on site

Security Operations as a Service

Guarding management platform

Rostering, incident reporting, GPS tracking

Compliance & audit reporting

Value: Tech-enabled security operations

Mining Support Services as a Service

Labour resourcing

Equipment monitoring

Maintenance coordination

Value: Flexible mining operations without long-term commitments

AI Solutions as a Service

AI chatbots (internal & customer-facing)

Predictive analytics

Document automation

Value: Productivity gains without AI teams

Automation / RPA as a Service

Workflow automation (finance, HR, operations)

Low-code platforms

Ongoing optimisation

Value: Faster operations, lower costs

Data & Analytics as a Service

Dashboards, KPIs, executive reporting

Data integration across systems

Value: Decisions backed by real data

Training as a Service (TaaS)

ICT, cybersecurity, ERP, governance, cloud

Continuous learning model

Compliance-driven training

Value: Skills stay current, workforce future-ready